Women in eMobility Campaign

Diversity enriches perspectives in e-mobility, says Solutions Manager Monika Hlubinová

9th April 2024

Monika works as a Solutions Manager at Last Mile Solutions, helping CPOs and eMSPs to set up and utilize the core element of their business: the EV charging platform. Driven by her curiosity to learn new skills and things every day, Monika encourages women from all backgrounds who want to make a difference to choose the e-mobility industry!

You work as a Solutions Manager. What does the role entail in practice?
In a nutshell, I guide customers in the initial stage of their e-mobility journey. I help them through their first few months with a technical onboarding into our EV charging platform, EVC-net.

My aim is to ensure that customers are sufficiently prepared to operate the platform independently and they can start to run their business in the most efficient way. That’s why it’s important to first understand the customer’s business model, so I can prepare the platform for their specific use case and needs. I'm actively involved in operational projects that aim to enhance processes, develop new products, and foster knowledge retention and sharing. My role is very versatile!

What is the best thing about working in the e-mobility field?

The dynamic nature of the market. It’s really rewarding being at the forefront of innovation, witnessing the rapid advancements in technology, and actively contributing to shaping the future of transportation. Knowing that your efforts are making a positive impact on the environment, one electric vehicle at a time, adds a sense of purpose and fulfilment to my work.

You didn't have experience in the e-mobility field before joining Last Mile Solutions. What skills do you think are needed to work in the e-mobility field in general?

I find that curiosity, a strong desire to learn, and adaptability are the key skills that contribute the most to the success in the e-mobility field. Affinity for technology is also always a plus, but I don’t think it's a necessity.

I believe you don’t need a background or education in e-mobility to work in the field. My background is in media and communications, but I’ve always been curious to learn new things and topics. As the e-mobility sector is continuously evolving with new innovations and regulations, you do need curiosity and a willingness to keep on learning. The e-mobility industry really is a fresh breath of air, as you learn something new and exciting at work every day. You’re never bored!

Knowing that your efforts are making a positive impact on the environment, one electric vehicle at a time, adds a sense of purpose and fulfilment to my work.
— Monika Hlubinová

Can you share any of these exciting projects that you’ve recently worked on?

The projects that stick out the most are the roll-out of our new payment terminal product and setting up our e-learning platform. In most projects, I represent the operational side and get to collaborate with various teams within our company. In our payment terminal solutions project, I was able to give insight into the product development process and the implementation of a new tariff structure. Due to my deep knowledge of the platform, I got to bring insight on the front-end solution and help forecast the needs of our customers. It’s a great example of how we sit down together to solve a problem that our customers have and think of the best way to solve it.

You’ve previously worked in male-dominant industries. Do you think people have misconceptions about women working in the e-mobility sector?

That's a good question. During my past experience in the automotive industry, there was a prevailing belief that women are less technical, but I personally haven't observed this stereotype in the e-mobility field. Instead, I've found it to be an inclusive, forward-thinking industry that values diversity and expertise, regardless of gender. I feel that the company culture, especially at Last Mile Solutions, is very inclusive. Diversity, including gender diversity, enriches perspectives, encourages creativity and collaboration, and fosters a more inclusive work environment. I think diversity could be promoted by bringing attention to the topic through campaigns and simply putting more women in the front, for example in events, talk shows, or articles.

What’s your advice for other women interested in working in tech or e-mobility industry sector?

My advice is simple: go for it! All you need is a willingness to learn, a spark of curiosity, and perseverance. Don't let what you don't know stop you. Embrace challenges, seek opportunities to grow, and believe in your ability to make a difference. If you don’t have a background in e-mobility, it doesn’t matter. If you want to make a difference, or improve the future, e-mobility is a great field to get into!

Meet Annemarie van Leijen, COO at Hubject!

7th March 2024

You are new to the eMobility sector. What have your first 60 days been like?

In fact, my first 60 days were pretty much as I expected: intensive onboarding, supported by a great team. I was lucky to join the yearly Hackathon right at the beginning of my tenure, providing me with many insights into the company's strategy and culture. I was drawn to Hubject because of what I saw as its disruptive role in the EV marketplace.

Additionally, I appreciated Hubject’s role in promoting greener, more sustainable mobility, something personally important to me. Thus, I thought it would be an exciting time to join such a company in such a market, and it is proving to be the case already. It’s challenging, but as I see it, where there are challenges, there are opportunities.

Has the eMobility sector become more diverse and inclusive in recent years, and how can it continue to evolve in this respect?

Although I’ve worked for a long time in the tech sector, I’m a relative newcomer to eMobility, so I can’t comment on whether it has become more diverse or inclusive over the years. However, it's a nice coincidence that Hubject recently published its first diversity report, and inclusivity is one of the company’s core values. So, these topics are very important, and they're something that Hubject will continue to push for within the company itself and throughout the eMobility sector in general.

How do you make a difference in your role, in terms of understanding customer pain points?

We have ambitious growth plans and aim to increase our headcount by 30-40% this year. So, one of my main goals is to ensure scalability. My aim is to create a culture of operational excellence within Hubject. And, of course, operational excellence is all about the customer: we have to understand their needs even better to discern where we should prioritize. Once we start improving, we should ensure that we put processes in place to continuously do so, creating an ever more efficient and attractive business for our customers.

What advice could you give to other women interested in working in tech sector?

I have been fortunate to work with many talented women in tech for a long time. Fortunately, I do see quite a few entering leadership roles as well. It sounds trite, but I would advise all women to believe in themselves. Listen to people you trust, seek mentors, but whenever people outside that circle try to discourage you from taking on new challenges, try to ignore it. No one can do or have it all. But in my experience, most of us can do more than we think. So, by all means, try out new things, don’t overthink it, and don’t be intimidated by the word ‘tech’. The opportunities are there, so just go and grab them.

What is your wish for the future of eMobility?

I’d like to see people switch to EVs sooner rather than later, and that’s certainly something that Hubject is working towards. But it’s not just about EVs. I’d like to see our towns and cities powered by green energy, creating more sustainable and better places to live and work.

Meet Laetitia Jumel, Head of Data at Electra!

7th February 2024

How does your daily work contribute to the roll-out of EV charging?

We have two examples of projects we are working on:Geospatial data helps Electra makes better decisions, by providing helping us estimate the number of cars that will come to charge at a location. This helps us decide whether we want to invest in a location, size stations properly, or make energy forecasts. Our goal is to create a sustainable network, that is convenient and efficient.Another type of data that is very valuable is chargers data. After collecting charging sessions information, we worked on the definition of unsuccessful sessions and build a comprehensive understanding that allowed us to improve the share of successful charging sessions. Historical analyses are necessary to learn about patterns that increase failures, while live data allows us to remediate to flagrant issues immediately. Charge session data is only one of the indicators we use to ensure that we provide the best customer experience possible: countless types of data are also used to refine or create new products.

What led you to working in the eMobility sector? Can you tell us about your education and career before joining the eMobility industry?

After I graduated from engineering school, I joined Airbnb as a data scientist, and discovered the tech ecosystem of the Silicon Valley from the inside. I learnt about how data can be one way to listen to the voice of our customers. All statements remain opinions if they are not backed by data, to paraphrase a famous quote. I left convinced of the value of data, but wanting to apply it to the reduce carbon emissions - and I was lucky to find an opportunity to do just that, at Electra.

What advice could you give to other women interested in working in tech sector?

If you want to work in tech, then there is a place for you somewhere. You do not have to be alone, friends and mentors have been essential in helping me find my place. So, surround yourself with great people, and push each other to advance towards your goals

What skills help you succeed in your daily job?

I love to tackle scrappy problems, move quickly and try new things. I can spend a lot of time with data, trying to understand every aspect of it.

What is your wish for the future of eMobility?

Fewer cars on the road, but autonomous and shared by everyone. Like public transportation, but it also covers all adresses.

Meet Hend Fezzani, Lead Solutions Engineer at DRIVECO!

17th January 2024

Hend has a background in energy engineering. She manages a team of 5, going on site to analyse and identify the size of the station needed, proposing how the project should be implemented and then developing the technical documents that will be used for the operational team to deploy the chargers. Each supermarket, retail outlet fleet or parking space is different: Hend makes sure there's a tailor-made technical study for each one of them.

She believes E-mobility is the future of the transport sector and that women must be a part of the electric revolution.

Her advice to other women thinking about working in E-mobility: go for it!

Watch the video to find out how she contributes to the deep decarbonisation of road transport in Europe

Interview with Mariem Khemir, ChargePoint

20th December 2023

Meet Mariem Khemir, Senior Manager for Solutions Management at ChargePoint!

Mariem has a background in Electrical Engineering and has been working at ChargePoint since 2021 where she is dedicated to finding the best charging solutions. She is passionate about understanding the nature of problems she faces and her data-based approach helps her successfully navigate through the challenges she takes on. She also has a strong commitment to gender equality.

Has the eMobility sector been becoming more diverse and inclusive in the last years and how can it continue to evolve in this respect?

The technology sector has been making efforts to become more diverse and inclusive in recent years; however, this remains an ongoing challenge. There is still work to be done to achieve greater representation of underrepresented groups, including women and people of colour, especially in leadership roles.

How do you make a difference in your role, in terms of understanding customer pain points?

To describe myself and my interests, I would say, “Numbers keep me working. I am a problem solver, analytical thinker, and sustainability enthusiast. My intense desire to know, to explore beyond the boundaries of rational thought; this is what defines me. Encoded to immerse myself in the unknown, I find it difficult to complacently accept the “what”; I want to hunt for the “whys” and dissect the “hows”. In essence, I subsist on discovery.

On a micro scale, I enjoy thinking out of the box to deliver results, identifying customer needs, and supporting them to build organizations that have a lasting impact on the world.

How does your daily work contribute to the roll-out of EV charging?

I work with design and engineering teams to conceptualize and build products that meet our customer needs and create great value. I focus on driving the development of EV charging solutions, business planning, and leveraging agile methodologies to build a revenue generating roadmap.

When my alarm goes off at 6:30 every morning, I could be hit with a tinge of bitterness as I start what is likely to be a very long workday; but then I remember I get to work for a company where the goal is shaping the future of our planet and that's pretty cool. I am passionate about what I do, so I see every moment I spend doing what I love as time well spent!

What led you to working in the eMobility sector? Can you tell us about your education and career before joining the eMobility industry?

I am passionate about emerging technologies with a guilty pleasure for sustainability. After I completed my Bachelor and Master’s degrees in Electrical Engineering from the Technical University of Munich, I started my Engineering career at Schneider Electric. After a year doing this, I moved into product management and found myself wanting to be involved in the “what” and “why” of our products and not just the “how’’, to have a larger impact on the business.

Over the last 5 years, I have led a wide range of projects and initiatives in both eMobility and Renewables, most notably the Mobility2Grid research project at the EUREF Campus in Berlin. Then, I joined ChargePoint in 2021, bringing the capabilities of our energy management solutions to customers interested in optimizing the delivery of EV Charging managed via our software platform.

What advice could you give to other women interested in working in tech sector?

I am a true believer that you can do anything if you set your mind to it, which is why I am always striving to learn more and will never give up. Having perseverance with an eye on the end goal is the attitude I go into every day with, because the finish-line is what ultimately matters.

Build a strong foundation, stay curious and commit to lifelong learning. This knowledge will serve as a strong base for your career, while you strive for equality. Excellence knows no gender! Keep making huge strides, believe in yourself and what you want to achieve! As you progress in your tech career, consider becoming a role model for other women interested in tech. Share your experiences, offer guidance, and be there to support the next generation of women in this industry.

What skills help you succeed in your daily job?

I have lived in Germany for over 10 years, which allowed me to be perfectly fluent in four languages and enabled me to easily adapt to new environments, be it a new team, or a different field of work. Throughout my working experience in particular in research projects, I worked with different stakeholders where communication is crucial for cooperation and success. My high motivation and commitment to regular and effective communication as well as my dedication to accomplishing goals mean that I am constantly looking for ways to improve upon things. I truly enjoy teamwork and collaboration at very high levels of productivity. I love to inspire and lead highly functioning teams to achieve something much greater than any individual could. I take pride in my leadership abilities, as well as being able to make every team member feel accountable and enthusiastic.

What is your wish for the future of eMobility?

I hope to see young voices highlighted and elevated in electric transportation. This generation is pushing and fighting hard at the intersection of climate change, sustainability, and gender inequality. I want to amplify these voices and see more women getting engaged in this field and shaping our future. Things are starting to change in the eMobility landscape, but we can still do more.

What led you to working in the eMobility sector? Can you tell us about your education and career before joining the eMobility industry?

 I must say that I pretty much just ”stumbled upon” eMobility; it is something that found me, rather than the other way around. I was working in new business development for a major Nordic utility, where the team started to research eMobility as a potential ”thing of the future”. Once things had started to get a bit more concrete, I joined the team to set up our internationalization processes.

I have a double Master’s: a Master of Science in Economics and Business Administration, having majored in Information Systems Science, and a Master in International Management (CEMS). Prior to eMobility I was working mainly in supplier chain management and with SAP.

Has the eMobility sector been becoming more diverse and inclusive in the last years and how can it continue to evolve in this respect?

Yes, there’s definitely more diversity in the industry - which is also a result of eMobility growing and maturing, which has resulted in a significant increase in the sheer number of people working in the industry. I’m pleased to see that more and more people with diverse backgrounds and diversity of thought are wanting to join us in making eMobility mainstream, however we still have more way to go in improving not only diversity but perhaps even more so inclusion, especially at the senior leadership level. Diversity without inclusion will not result in us reaping the full benefit of having diversity in the first place. I don’t think the eMobility industry is any different from other industries or workplaces when it comes to how to ensure the evolvement of diversity and inclusion: this is something that is in the hands of every individual, leaders and people at all levels of the organization. Leaders have a bigger responsibility to ensure diversity and inclusion, but we can all have an impact through our individual actions. I always say that a good starting point is simply to have a look around you and reflect on what you see - if not enough diversity, then just start being mindful of the issue and see what you can do to contribute towards moving the needle. And we also need to remember that diversity and inclusion needs to be present at every level - having this only at the lower and not at the top levels of the organization is not good enough.

What advice could you give to other women interested in working in tech sector?

 Just go for it, there is nothing holding you back :)

What skills help you succeed in your daily job?

I am told I am good at simplifying complex things - which comes in handy almost on a daily basis!

Interview with Sofia Diakhate, Plugsurfing

6th December 2023

We’re really excited to introduce you to the next woman in our women in eMobility campaign, Sofia Diakhate, Chief Operating Officer of ChargeUp Europe Member Plugsurfing!

Sofia has been the COO at Plugsurfing for over two years, working, amongst other things, to ensure an increasingly efficient operating model at Plugsurfing, and on keeping EV drivers and partners happy in this continuously developing and exciting industry. She’s seen through two mergers and acquisitions for Plugsurfing, and oversees customer success teams, supports teams for Plugsurfing’s business partners and EV drivers, and the management of key projects, along with day-to-day business operations.

Sofia's background as an eMobility insider gives her a perfect understanding of the different components of the eMobility landscape, how these parts work together, and of the needs of the Plugsurfing partners.

Interview with Alice Colombo, Be Charge (Plenitude)

14th November 2023

Meet Alice Colombo, Head of Digital, Communication and Customer Value at Be Charge (Plenitude).

Alice believes in a full data-driven approach when it comes to analysing and addressing the EV charging customer needs. To her, user experience means so much more than the time spent at the charging station.

How does your daily work contribute to the roll-out of EV charging?

My team is responsible for the development of services related to our MSP (Mobility Service Provider) business model, so we do not directly deal with the development of the charging network but with all mobility services connected to it. These services are crucial for the progression of eMobility. With this in mind, we shape our mobility services by trying to match and intercept industry and digital trends in advance with the aim of creating an increasingly advanced, efficient, and user-friendly charging experience, thus making eMobility closer and more accessible to everyone.

How do you make a difference in your role, in terms of understanding customer pain points?

In my role as Head of Digital, Communication and Customer Value I apply a full data-driven approach to many aspects of our line of work, and especially to the customer relationship. This allows me and my team to have an overview of the user experience, thus being able to always monitor and follow EV drivers in all stages of their interactions with our service. It is crucial to understand that the user experience is not just limited to the use of a charging station, but rather it starts before the journey and continues even after the recharge is complete. This data-driven approach naturally gives us a better understanding of all experience stages, including their pain points. All this, in the end, enables me and my team to develop strategies to constantly improve our charging and mobility services.

What led you to working in the eMobility sector? Can you tell us about your education and career before joining the eMobility industry?

I have a background in communication and I gained more than 15 years of experience in sustainable and sharing mobility sectors. I worked for several national and international companies in the field of sharing mobility and it was through these experiences that I approached eMobility for the first time when I landed at Be Charge in 2020, having the chance to fully commit to this sector and deepen my knowledge of it.

What is your wish for the future of eMobility?

I wish the transition to be supported not only by companies working in this field, but also by a socio-cultural shift. This way, I hope that eMobility will truly become accessible to everyone in the short and long term.

Interview with Justyna Bednarek, Powerdot

6th December 2023

Meet Justyna Bednarek, a Senior Field Operations Specialist at ChargeUp Europe Member Powerdot!

Justyna studied automotive engineering and worked as a car mechanic but seeing the enviromental impact of the automotive industry, she took up a Master’s in Environmental Protection and worked as an Electromobility Specialist before joining Powerdot.

What led you to working in the eMobility sector? Can you tell us about your education and career before joining the eMobility industry?

At first, I did not think about a career in eMobility. I started my studies at the Warsaw University of Technology with aviation in mind, but then when it came to choosing a specialisation, I decided on automotive engineering. After graduating with a degree in Automotive Engineering, I decided to take a year off, during which I worked at a car service centre as a junior mechanic. It was there that I realised how bad the environmental impact of the automotive industry is. This is when my interest in electromobility emerged. The more I read about it, the more I liked it. I realised that this was what I wanted to do, but I didn't know much about the environment from a scientific point of view. So I took up a Master’s degree in Environmental protection, also at the Warsaw University of Technology.

The next few years, before joining Powerdot, I worked as a Electromobility Specialist in a consulting company. I supported local government units in the implementation of zero-emission buses in public transport, prepared expert reports, strategic documents including analyses of the impact of electromobility on environment, educated children and young people on energy-saving issues or worked with the European Investment Bank.

How does your daily work contribute to the roll-out of EV charging?

As a Senior Field Operations Specialist, I am responsible on a day-to-day basis for commissioning, servicing, maintaining and overseeing the correct operation and functioning of charging stations. My work is mainly based on working in the field, directly at the charging stations. I focus on ensuring that each charging station is set up correctly so that every customer can use it safely and satisfactorily.

I also support my colleagues in their daily work so that everyone has the opportunity to gain the experience and knowledge needed in our field.

What skills help you succeed in your daily job?

First of all, I am very good at manual work with tools which is something I have always enjoyed doing. Going outside the box to solve a problem has always been my forte. I also work hard to achieve my goals and my determination and persistence only help me to do so.

Last but not least, I never thought I would achieve this most important goal in my life - which is to get a job that gives me so much joy and satisfaction - this soon.

Interview with Paula Arribas, Zunder

12th September 2023

Paula works as an Architect Manager at Zunder and she is based in Burgos, Spain.

She holds a Bachelor’s degree in Architecture from the Polytechnic University of Valencia and a Master’s degree in Digital Arts and Design from the European Institute of Design. Before joining Zunder in 2022, she worked as an architect in several different organisations.

What led you to working in the eMobility sector? Can you tell us about your education and career before joining the eMobility industry?

I graduated as an architect from the Polytechnic University of Valencia with a specialisation in urban planning. After that I did a master's degree in digital art and experience design at the European Institute of Design (IED Madrid). For seven years I developed my professional career within the architecture and construction sector, focusing my work mainly on residential, institutional, industrial and urban planning projects until I finally had the opportunity to join an emerging sector that was committed to a more sustainable social model: eMobility.

Throughout my professional development I have pursued the same concerns such as the social value that design and architecture can bring, the sustainability and environmental impact of projects, as well as the incorporation of new technologies in the flow and production of like virtual reality and BIM methodology. These tools help to optimise both the design itself and the timing in different phases of work or the optimisation of the material and human resources used. I’m now investigating how AI can help to optimise and generate new design models and how eMobility can benefit from this.

Has the eMobility sector been becoming more diverse and inclusive in the last years and how can it continue to evolve in this respect?

Although I haven’t been in the e-mobility industry long enough to form a full view, throughout my professional career, I have seen how women have been getting more and more involved in traditionally male-dominated sectors such as architecture. There is a general trend in today's society and culture where inclusion and diversity is key to the development and success of companies and projects, eMobility being one of those sectors. Much more needs to be done, such as working within companies to find a balance between the professional development of the employee and family reconciliation so that things like maternity do not represent an obstacle in the professional career of each individual.

How do you make a difference in your role, in terms of understanding customer pain points?

As an architect, I understand that eMobility goes far beyond technical issues such as car autonomy, charger power, communication and marketing of the sector or the development of the user platforms. Consumers have limited interest in the complexity behind these technical aspects. For them, the important thing is to be able to charge their car as quickly and easily as possible when they are on their way to work or travelling from one city to another on holiday with their family.

From my point of view, eMobility should cover a very basic and very mundane need: to be able to move around with an electric car in complete freedom and still go about our daily routines without major setbacks. That’s why it’s important that charging stations are perfectly integrated into the urban infrastructure of our cities, as well as into the state road networks.

How does your daily work contribute to the roll-out of EV charging?

I’m aware of the social value of design and the impact that can be generated with it. I think that the layout, materials and integration of charging stations should respond to the needs and concerns on both user and societal level.

Issues such as climate change, personal and social health and well-being, sustainability and the long-term impact of our actions, or the quality of the time spent in the vehicle charging process are key to the definition of our charging stations. That’s why, in designing charging locations, I look for the quality of spaces that provide a regenerative value to the environment, places where the user can identify themselves, feel safe and where the experience goes beyond the actual vehicle recharging.

What advice could you give to other women interested in working in tech sector?

The tech sector is booming and growing, so there is room for everyone here. From my point of view, success in any area of life doesn’t depend on gender, but on perseverance, hard work, passion for what you do and the determination to improve yourself every day.

Find allies to help you in your day-to-day life and help them with the same generosity. The idea is to form a team and take those qualities that differentiate us from each other and put them to work in such a way that they are not an obstacle, but an opportunity to learn something new that helps us to grow both individually and as a group.

What skills help you succeed in your daily job?

Creativity, transversal and flexible thinking are key for me. Being able to analyse and understand different points of view, both technical and human, to achieve a joint solution that solves all kinds of problems and needs of the many agents involved in each project, from the end user of the station, to the builder who executes the work, and even the needs of the company.

To project means to imagine a future scenario where a specific action is taken to solve a specific need. In order to do so, a unique solution must be thought and materialised in the present time. A whole mechanism must be articulated to generate this future scenario both at a material level and in the planning of means, time and resources.

What is your wish for the future of eMobility?

I wish that institutions and public agencies would come to understand the real need for the eMobility sector to develop as quickly as possible, as it’s a mobility model that can really help to improve the climate emergency we are experiencing. Here in Spain, institutional bureaucracy puts many obstacles in the way of any project to deploy the much-needed charging infrastructure. I would also like that the rest of the public is more familiar with this sector and that soon, the electric car will be accessible to anyone, regardless of their status or purchasing power.

Interview with Ivana Jaksova, GreenWay

13th July 2023

For the past 4 years, Ivana has worked as an IT Business Analyst at GreenWay EV Charging Network, ensuring that we are well on track to delivering greener road transport solutions across Europe.

In her own words? She interprets programming languages into normal human language that clients understand. How does she get it done? Watch the video to find out what three specific tools she uses every day, and what motivates her on her mission in this interesting and dynamic field that gives you a sense of purpose!

Interview with Kavya Sreepathi, EVBox

21st June 2023

Kavya holds a bachelor's degree in Electrical and Electronics Engineering and a master's degree in Computer Engineering with a focus on Embedded Systems.

She joined EVBox in 2020 where she has worked on delivering the Human Machine Interface (HMI) features for the newly launched EVBox Liviqo AC chargers.

Additionally, as a side project, she creates eco-friendly terracotta jewellery.

Has the eMobility sector been becoming more diverse and inclusive in the last years and how can it continue to evolve in this respect?

Over the past decade, the technology sector has witnessed a sustained increase in diversity, which I have personally observed throughout my career. However, there is still significant room for improvement in achieving gender balance, particularly in the Embedded Software domain across all roles and seniority levels.

Women working in the e-mobility or tech sector at large, should continue inspiring the new generations to follow the same path and share the advantages of working in these sectors, which are multifaceted, and range from personal achievement to a positive environmental impact.

Moreover, companies should actively work towards increasing the representation of women in leadership positions as this will normalize their success and make such careers more attainable and realistic for aspiring women.

How does your daily work contribute to the roll-out of EVcharging?

In my current role at EVBox, I have worked on delivering the Human Machine Interface (HMI) features for the newly launched EVBox Liviqo AC chargers. The embedded GUI features developed by my team and me have vastly improved the user experience of our chargers by providing guided prompts to users about conducting a successful charging session. Additionally, they offer comprehensive information about system errors, ensuring user safety. These improvements not only enhance end-user experience but also help Charging Point Operators (CPOs) quickly identify issues and increase the overall uptime of their charging networks, which makes the consumers more confident in the technology, wanting to switch to EVs. I believe that improving the user experience of chargers for users and CPOs will have a significant impact on EV adoption by making charger usage a seamless and hassle-free experience.

What led you to working in the eMobility sector? Can you tell us about your education and career before joining the eMobility industry?

I hold a bachelor's degree in Electrical and Electronics Engineering and a master's degree in Computer Engineering. I started my career as a software engineer working on full-stack development for an e-commerce website. After gaining some experience, I decided to pursue a master’s in Computer Engineering with a focus on Embedded Systems, which was more in line with my interests. After graduating, I took up a job as a firmware engineer in Intel’s Solid State Drive division where I learnt a lot about Embedded System development.

Additionally, as a side project, I started creating eco-friendly terracotta jewelry which opened the world of sustainability to me. I wanted to get involved in an industry that would contribute more to the environment on a larger scale. When I decided to move to the Netherlands, EVBox caught my attention with its mission to contribute to a sustainable future. I joined the company in 2020 and have had an exciting experience building the new generation of chargers for EVBox.

What advice could you give to other women interested in working in tech sector?

Technology is evolving every minute and the possibilities of innovation are limitless. This provides limitless opportunities for women interested in entering this field. Having a humble, open, and curious mind will take us a long way. Being bold and taking risks helps us get exposed to better experiences which will in turn help us in becoming well-rounded individuals and leaders. Finally, the tech sector needs you!

Interview with Federica Brambilla, Diebold Nixdorf

5th April 2023

Federica Brambilla has been working for over 25 years in various roled in sales, business strategy and leadership, predominantly addressing banking and retail industry. In 2022, Federica shifted to the eMobility domain.

In Diebold Nixdorf she is responsible for Business Development Sales for the EV charging market. She works with leading CPOs, manufacturers and OEMs on a daily basis to help them maximize their availability and uptimes of their charging stations, so that EV drivers have a reliable charging experience. Working in business development and sales, Federica is looking to make a difference by being curious as well as flexible. By listening to customers’ specific situations and challenges, offers them flexible services solutions.

Diebold Nixdorf offers a corrective a preventive maintenance service and spare parts logistics. The company acts as a single point of contact when it comes to maintenance and support, and services over 60,000 chargers across Europe, North America and Australia.

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Do you meet many women when speaking with others in the industry?

Over the past 5 years, I have noticed a positive trend in the eMobility domain being more inclusive and having more women working in leadership roles. Nevertheless, more could be done to have an even higher number of women working in key roles and ensuring equitable representation between genders. Women bring in new knowledge and ideas, and a unique approach. Through enabling diversity, this young and dynamic sector can find better solutions for the customers.

How do you think that you make a difference in your current position and in the role of understanding the eMobility customer pain points?

Two words come to mind: curiosity, and flexibility.

You have to be curious and open to learn new things. The eMobility market is growing and developing at a rapid speed, therefore, being open to learn, wiling to understand the challenges and find opportunities for the various players in the market really makes the difference.

In parallel, flexibility is key. For thriving in this space, it is key that one is able to flexibly combine and apply previous working experiences and best practices from other industries to address eMobility challenges.

Given my professional background, this has been one of my priorities: I come from the banking sector, and when we installed ATMs around the globe, the after-sales service was very important. ATMs are self-service devices, and basically everybody with a bank account should be able to use them. This means that ATMs have to be reliable and up and running at all times. To achieve extremely high uptimes, we built a smart, data-driven services infrastructure and all tooling needed like dashboards and remote monitoring, so that we can prevent ATM failures even before they occur. Having this first-hand experience allows me to take an innovative approach when solving issues in my current role.

I am now adapting all this knowledge, experience and skills for EV charging. We trained our support engineers, and adjusted our service tools so they can now be used for EV charging as well. We approach the reliability of an EV charger the same way as we do with ATMs. The EV driver needs to be able to access and use a charger himself, day or night, wherever they are. This means the charger needs to be available and up and running 24/7.

What advice can you give to other women interested in working in the tech world?

I would like to give them 3 things to think about:

First and foremost: Stand up for yourself and believe in what you want to achieve! Excellence knows no gender. You have all the tools needed to reach your full potential.

Secondly, accept failures and drawbacks. Failure is an important part of learning! Being able to accept feedback and learning from it will help you to progress faster in your professional career and to meet new challenges.

And third: Be vocal and be visible. Women have an important voice in technology companies, and I encourage them to not be afraid to use it! Speak out and ask questions, play in the team, and stay in the arena, also when you have to work with difficult colleagues and challenging customers – in the end they will only help shape you and grow as an individual.

And perhaps a fourth advice: I believe that having a good mentor can be instrumental in helping you grow as professional and as a human. I’ve always found it very valuable myself to have a mentor – someone with more working experience helping you reflect on difficult situations and giving you advice how to handle them. That’s why I’ve now also become a mentor myself for several years to younger women at the start of their careers in technology. This way, I want to give back and contribute – even though at a modest scale – to eventually having an equal share of women as men in technology organizations.

Interview with Marta Carreiras, EDP

8th March 2023

Marta Carreiras owns a master’s degree in strategic marketing and joined EDP Group as a trainee in 2017.

Marta has already undertaken several challenges in the EDP group, namely in the area of IT and Smart Mobility, supporting and coordinating the delivery of technological products to EDP Comercial, the retail arm of EDP Group.

Marta is currently dedicated to the development of end-to-end electric mobility charging solutions for different segments, use cases and geographies, with the goal of improving the experience of EV Drivers through a more comprehensive product portfolio, with greater capabilities and an increasingly seamless digital experience.

Can you please give us an overview of your professional experiences in tech and e mobility?

In 2019, I started in tech to launch the new technology center at EDP Comercial, based on Agile methodology. It was a very interesting challenge because I had the opportunity to build the IT project development model from the ground up, which involved more than 700 people to ensure that EDP's digital solutions leveraged the ambitious strategy that the group has taken on in recent years. In this area, I coordinated the launch of IT product, in which I had the first contact with smart mobility. In 2021, I joined the electric mobility Product Development Team where I have been ensuring their E2E development. In this area, I am responsible for ensuring the design of the solution, through feedback from our customers, market trends and testing of new products and equipment’s. Subsequently, we develop the product that we want to launch, involving all the teams impacted on the customer's journey and, finally, we ensure the launch of the products to our customers, ensuring the technical solution of the product (based on several pilots carried out), the value proposition we want to provide and the alignment of all business processes.

How do you think that you make a difference in your current position and in the role of understanding the e mobility customer pain points?

It is the key of my work. We develop products for a highly dynamic market that still lacks in infrastructure investment and whose users have unique characteristics and behaviors. Therefore, knowing their main difficulties and needs is essential to ensure that we develop solutions that add value to our customers' daily lives. Additionally, keeping abreast of market evolution and changes in the customer behavior allows us to grow in the EDP portfolio to be increasingly disruptive and to keep up with market trends. On the other hand, our work allows us to support the evolution of e-mobility market to provide the best experience for EV Drivers and also for CPOs. Sharing a recent example, one of the features we are currently working to integrate in our app will enable EV Drivers, regardless of the country in which they are based and of where charging is taking place, to have access to a comprehensive network of charging stations (both in Portugal and abroad) and thus, a true seamless digital experience. Such integration required developing specific solutions to take into account the peculiarities of the e-mobility regulatory framework in Portugal that presents different requirements vis-a-vis the standard framework in Europe.

What advice can you give to other women interested in working in the tech world?

The world of tech, specially, electric mobility market, is fascinating and still has a lot to explore, so I would say that the best advice I could give is not to be afraid to ask and challenge what is presented to you. By tradition, it can be perceived as a men’s world, but if we ask all the questions we have and show interest in knowing each part of the process, we will also be promoters of this change and responsible for contributing to a change in behavior that becomes urgent for the continuity and sustainability of our planet.

Thank you Marta, and stay tuned for further updates showcasing the diversity of the EV charging industry!